General Terms and Conditions

General Terms and Conditions

AGE REQUIREMENT: For groups A, B, and Z drivers must be over 21 years of age. For any other vehicle group, min. age of the driver must be 25 (for drivers under 25 years old a Young Drivers Fee of  €30+VAT/rental will incur). Maximum age for all groups is 70 years old.

PAYMENT METHOD: For all groups a valid Credit Card accepted by Hertz, must be shown for all necessary pre-authorization amounts as well as pre-payments and settlement of final rental charges.

DEPOSIT FOR GUARANTEE: Upon pick up of the vehicle, Hertz will preauthorise an amount from the driver's credit card as a deposit for guarantee which will be fully refunded at the end of the rental, provided no other charges arise. Please note that the refund can take up to 14 days, depending on the issuing bank of the credit card. The amount of the deposit varies according to the car group. Specifically:

  • A, B, Z, V1, V2: €250
  • C, D, E, F, S: €500
  • G, H, J, K, L, N, R, Y, V3, V4: €750
  • M, P, Q: €1,250
DRIVING LICENSE: A valid driving license held for at least three years is required from the driver.

GRACE PERIOD: At the end of the agreed rental period, Hertz allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.

TRAFFIC FINES: All fines resulting from the drivers conduct are born solely by the renter.

INSURANCE: All authorized drivers of Hertz vehicles are covered against Liability Insurance to Third Party death, injury, and property. This is subject to General Terms of the Hertz’s insurance contract with its Insurer.

COLLISION DAMAGE WAIVER (CDW): Collision damage waiver is included in the price. With Collision Damage waiver (CDW) the renters liability for damage to the rented vehicle, is reduced, under the condition that the Cyprus Traffic Law is not violated, to a minimum charge of €650 for groups A, B, €750 for groups C, D, S, E, F, €950 for groups G, J, N, H, L, K, R, Y and €1,300 for groups M, P, Q.

The renter may reduce the above liability to a minimum charge of €90 for groups A, B €150 for groups C,D,S,E,F €200 for groups G,J,N,H,L,R,K,Y and €300 for groups M,P,Q by paying an additional €8, €10, €15 and €25 respectively per rental day (SCDW).

THEFT PROTECTION (TP): Theft protection is an optional service which, if accepted, allows the renter to reduce the Liability for theft to €650 for groups A,B, 750€ for groups C, D, S, E, F 950€ for groups G, J, N, H, L, K, R, Y, 1300€ for groups M, P,Q. by paying a daily fee of €5 for groups A, B, €8.00 for groups C, D, S, E, F, €12 for groups G, J, N, H, L, R, K, Y and €15 for groups M, P, Q. This excludes any thefts of personal effects.

PERSONAL ACCIDENT COVERAGE (PAC): For a charge of €8 per day, Personal Accident Coverage can be obtained covering driver´s and passengers medical expenses resulting from an accident with the rented vehicle up to €1000 and for the loss of life or total / partial permanent disablement: up to €10,000 and €5,000.Aggregate indemnity for every accident is limited to €15,000.

INCIDENT ADMINISTRATION FEE (IAF): In case of an accident due to the renter’s liability, renter has the obligation to pay to Hertz a non-refundable fee of €25 to cover administration expenses.

ADDITIONAL DRIVER/S: A charge of €5.00 per day has to be paid for each additional Driver.

AIRPORT CHARGE (ASC): The charge applicable for delivery and collection of the rental car airports in Cyprus is €19.

GASOLINE PRE-PAYMENT POLICY: For rental periods of 3 days or longer and at the start of rental, the renter is required to pre-pay the cost of any petrol in the tank of the vehicle to be rented. Upon return and only then, of the rented vehicle, the renter may request a refund of the cost for any remaining amount of fuel in the tank, which if less than that of initial pre-paid quantity, a Refuelling Service Charges will be applied.


BABY SEATS: Available on request with a daily charge of €4.

GPS: Available on request with a daily charge of €8.

FLEET AVAILABILITY: The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.

COLLECTION / DELIVERY: Every collection or delivery which does not take place at a Hertz location shall be charged €15 (city rate). Outside the city limits the charge shall be €30 each way. The charge for every delivery or collection Outside Working Hours is €25.

ONE WAY RENTALS: Applicable between Hertz locations following a written authorization and a special charge agreement with Hertz.

TAXES: All rates and charges mentioned above are subjected to V.A.T.


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